Trayicon not working on Ubuntu Oneiric [was: Dependency problem installing synce on Ubuntu 11.10]

Discussion:

Andrea Vai

2012-08-27 21:22:50 UTC

Thank you Mark for your patience. The problem here now is that all seems to
be installed correctly, the trayicon appears, but when I connect my device
and click on the trayicon nothing happens.
I assumed that the instructions about the edit of /etc/network/interfaces
(by adding the line "iface <ethX> inet dhcp") were correct, so I found out
that my device name is eth1 and I added the line to that file. But nothing
changes, even after /etc/init.d/networking restart. BTW, when I enter this
command, it tells me that it "is deprecated because it may not enable again
some interfaces". So I tried with network-manager restart, or even with a
reboot, but still nothing changes.

So, I was wondering about:
- Does editing the interfaces file really matter?
- Does the usb port which I connect my device to even matter? (I tried many
different ports but without any improvement)
- Does a reboot matter?
- I noticed that sometimes, when I connect my device, the network manager
shows the interface as connected. Some other times, it shows it as "device
not managed". Does it matter? Does this have any relationship with the
content of the interface file? I would say yes of course, but actually I
found that the two things happen independently.
- I also noticed that in my production environment (ubuntu 10.04, where
synce works well) every time I connect my device the network manager shows
some activity (by the icon in the panel that seems to indicate that it is
trying to find some networks). Here I noticed that sometimes it does happen
the same thing, and sometimes else it does not.

So, I am here to ask you and the list how I can troubleshoot this behaviour
more deeply. dmesg |tail seems not to be very helpful (to me):

[ 134.628050] usb 3-1: new full speed USB device number 3 using uhci_hcd
[ 134.882817] rndis_host 3-1:1.0: RNDIS_MSG_QUERY(0x00010202) failed, -47
[ 134.893652] rndis_host 3-1:1.0: eth1: register 'rndis_host' at
usb-0000:00:10.1-1, RNDIS device (poll status before control),
80:00:60:0f:e8:00
[ 146.104030] eth1: no IPv6 routers present
[ 205.744067] usb 3-1: USB disconnect, device number 3
[ 205.744422] rndis_host 3-1:1.0: eth1: unregister 'rndis_host'
usb-0000:00:10.1-1, RNDIS device (poll status before control)
[ 210.780055] usb 3-2: new full speed USB device number 4 using uhci_hcd
[ 211.033803] rndis_host 3-2:1.0: RNDIS_MSG_QUERY(0x00010202) failed, -47
[ 211.044619] rndis_host 3-2:1.0: eth1: register 'rndis_host' at
usb-0000:00:10.1-2, RNDIS device (poll status before control),
80:00:60:0f:e8:00
[ 221.632023] eth1: no IPv6 routers present

The only strange thing seems to be that "failed, -47" but I have not set
much importance on it because i found the same line in my production
environment (Ubuntu Lucid), where synce works fine.

Thank you again, every small hint would be greatly appreciated.

Best regards
Andrea

Thank you Mark, I removed synce-hal and tried to install
synce-connector but it depends on librapi2 too. So I was still stuck
there but I eventually manage to install librapi2 by removing
libsynce0 first. Now I can install successfully synce-hal as well as
synce-connector and I decided to remove synce-hal and keep
synce-connector following your suggestion.

That's a bit strange, but as long as everything is now installed it
should be ok.

Is there a place where I can find some up-to-date instructions that I
can follow to complete the installation?

I don't think so, I think it's just me these days, and I barely have
time to keep the software up to date :( Just do your best, and ask
questions here when you need to.

Thank you very much!
Andrea

Hello All,
excuse me but I am trying to install synce on Ubuntu Oneiric

and I think

I need some help.

http://www.synce.org/moin/SynceInstallation/Ubuntu/ModernDevice

It seems to me that everything has been ok until I issue the
sudo apt-get install synce-hal librra-tools librapi2-tools

Those instructions are out of date, try replacing synce-hal
with
synce-connector.

the command output says that there are bad packets or

unsatisfied

dependencies (sorry for the translation from Italian)
librapi2-tools : Depends: librapi2 (=

0.15.2-0ubuntu0~ppa1~oneiric1) but

it is not going to be installed

Depends: libsynce0

(>= 0.15) but it is not going to be installed
and if I try
sudo apt-get install libsynce0
it says that libsynce0 is already at the most recent version
so, where I am wrong? How may I solve the problem? If anyone

could give

me a hint I would be very happy
thank you very much!
Andrea

------------------------------------------------------------------------------

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and
threat landscape has changed and how IT managers can respond.
Discussions
will include endpoint security, mobile security and the latest
in malware
threats.
http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
_______________________________________________
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Please note that the above message is addressed only to individuals
filing Italian income tax returns.

--
------------------------------

Questa informativa è inserita in automatico dal sistema al fine esclusivo
della realizzazione dei fini istituzionali dell'ente.

Diventa anche tu sponsor dei nostri ricercatori. Scegli di destinare il 5
per mille allUniversità di Pavia <http://www.unipv.it/>: offrirai nuove
opportunità alla ricerca, ai giovani e al territorio. Un gesto che non
costa nulla e costruisce tanto. C.F. dellUniversità di Pavia 80007270186.

Please note that the above message is addressed only to individuals filing
Italian income tax returns.

Mark Ellis

2012-08-30 19:56:21 UTC

Permalink

Post by Andrea Vai
Thank you Mark for your patience. The problem here now is that all
seems to be installed correctly, the trayicon appears, but when I
connect my device and click on the trayicon nothing happens.

Trayicon is not your first option for troubleshooting, whenever you need
to test something you'll get far more useful ideas from the command line
tools, like synce-pls.

Post by Andrea Vai
I assumed that the instructions about the edit
of /etc/network/interfaces (by adding the line "iface <ethX> inet
dhcp") were correct, so I found out that my device name is eth1 and I
added the line to that file. But nothing changes, even
after /etc/init.d/networking restart. BTW, when I enter this command,
it tells me that it "is deprecated because it may not enable again
some interfaces". So I tried with network-manager restart, or even
with a reboot, but still nothing changes.

Not sure when it's necessary and when it isn't, it's changed as network
manager has. Leave it like that for now.

Post by Andrea Vai
- Does editing the interfaces file really matter?

See above, not sure.

Post by Andrea Vai
- Does the usb port which I connect my device to even matter? (I tried
many different ports but without any improvement)

Doesn't matter

Post by Andrea Vai
- Does a reboot matter?

Nope

Post by Andrea Vai
- I noticed that sometimes, when I connect my device, the network
manager shows the interface as connected. Some other times, it shows
it as "device not managed". Does it matter? Does this have any
relationship with the content of the interface file? I would say yes
of course, but actually I found that the two things happen
independently.

See above, network manager makes life complicated.

Post by Andrea Vai
- I also noticed that in my production environment (ubuntu 10.04,
where synce works well) every time I connect my device the network
manager shows some activity (by the icon in the panel that seems to
indicate that it is trying to find some networks). Here I noticed that
sometimes it does happen the same thing, and sometimes else it does
not.
So, I am here to ask you and the list how I can troubleshoot this
behaviour more deeply. dmesg |tail seems not to be very helpful (to
[ 134.628050] usb 3-1: new full speed USB device number 3 using uhci_hcd
[ 134.882817] rndis_host 3-1:1.0: RNDIS_MSG_QUERY(0x00010202) failed, -47
[ 134.893652] rndis_host 3-1:1.0: eth1: register 'rndis_host' at
usb-0000:00:10.1-1, RNDIS device (poll status before control),
80:00:60:0f:e8:00
[ 146.104030] eth1: no IPv6 routers present
[ 205.744067] usb 3-1: USB disconnect, device number 3
[ 205.744422] rndis_host 3-1:1.0: eth1: unregister 'rndis_host'
usb-0000:00:10.1-1, RNDIS device (poll status before control)
[ 210.780055] usb 3-2: new full speed USB device number 4 using uhci_hcd
[ 211.033803] rndis_host 3-2:1.0: RNDIS_MSG_QUERY(0x00010202) failed, -47
[ 211.044619] rndis_host 3-2:1.0: eth1: register 'rndis_host' at
usb-0000:00:10.1-2, RNDIS device (poll status before control),
80:00:60:0f:e8:00
[ 221.632023] eth1: no IPv6 routers present

That's normal from dmesg.

So the first thing to ask is, does synce-pls work ?

Post by Andrea Vai
The only strange thing seems to be that "failed, -47" but I have not
set much importance on it because i found the same line in my
production environment (Ubuntu Lucid), where synce works fine.
Thank you again, every small hint would be greatly appreciated.
Best regards
Andrea

Thank you Mark, I removed synce-hal and tried to install
synce-connector but it depends on librapi2 too. So I was

still stuck

there but I eventually manage to install librapi2 by

removing

libsynce0 first. Now I can install successfully synce-hal as

well as

synce-connector and I decided to remove synce-hal and keep
synce-connector following your suggestion.

That's a bit strange, but as long as everything is now
installed it
should be ok.

Is there a place where I can find some up-to-date

instructions that I

can follow to complete the installation?

I don't think so, I think it's just me these days, and I barely have
time to keep the software up to date :( Just do your best, and ask
questions here when you need to.

Thank you very much!
Andrea

Hello All,
excuse me but I am trying to install synce on

Ubuntu Oneiric

and I think

I need some help.

http://www.synce.org/moin/SynceInstallation/Ubuntu/ModernDevice

It seems to me that everything has been ok until I

issue the

sudo apt-get install synce-hal librra-tools

librapi2-tools

Those instructions are out of date, try replacing

synce-hal

with
synce-connector.

the command output says that there are bad packets

unsatisfied

dependencies (sorry for the translation from

Italian)

librapi2-tools : Depends: librapi2 (=

0.15.2-0ubuntu0~ppa1~oneiric1) but

it is not going to be installed

Depends: libsynce0

(>= 0.15) but it is not going to be installed
and if I try
sudo apt-get install libsynce0
it says that libsynce0 is already at the most

recent version

so, where I am wrong? How may I solve the problem?

If anyone

could give

me a hint I would be very happy
thank you very much!
Andrea

------------------------------------------------------------------------------

Live Security Virtual Conference
Exclusive live event will cover all the ways today's

security

and
threat landscape has changed and how IT managers can

respond.

Discussions
will include endpoint security, mobile security and

the latest

in malware
threats.

http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/

_______________________________________________
SynCE-Users mailing list

https://lists.sourceforge.net/lists/listinfo/synce-users
______________________________________________________________________

Questa informativa Ãš inserita in automatico dal sistema al

fine

esclusivo della realizzazione dei fini istituzionali

dell'ente.

Diventa anche tu sponsor dei nostri ricercatori. Scegli di

destinare

il 5 per mille allâUniversitÃ di Pavia: offrirai nuove

opportunitÃ

alla ricerca, ai giovani e al territorio. Un gesto che non

costa nulla

e costruisce tanto. C.F. dellâUniversitÃ di Pavia

80007270186.

Please note that the above message is addressed only to

individuals

filing Italian income tax returns.

------------------------------------------------------------------------------
Live Security Virtual Conference
Exclusive live event will cover all the ways today's security and
threat landscape has changed and how IT managers can respond. Discussions
will include endpoint security, mobile security and the latest in malware
threats.
http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
_______________________________________________
SynCE-Users mailing list
https://lists.sourceforge.net/lists/listinfo/synce-users
______________________________________________________________________
Questa informativa Ãš inserita in automatico dal sistema al fine
esclusivo della realizzazione dei fini istituzionali dell'ente.
Diventa anche tu sponsor dei nostri ricercatori. Scegli di destinare
il 5 per mille allâUniversitÃ di Pavia: offrirai nuove opportunitÃ
alla ricerca, ai giovani e al territorio. Un gesto che non costa nulla
e costruisce tanto. C.F. dellâUniversitÃ di Pavia 80007270186.
Please note that the above message is addressed only to individuals
filing Italian income tax returns.

Andrea Vai

2012-08-30 21:30:19 UTC

Permalink

Hi Mark and the list, and thank you Mark for your reply.
synce-pls does not work, and I omitted it in my previous message because I
have a password set on my mobile device, and afaik the only way to connect
to a password-protected device is by using the trayicon... If there is a
command line tool that can ask me for the password and authenticate me with
my device please tell me what it is because I don't know.

Actually, now I have tried synce-pls with debug-level 3 and the output is

[get_connection_from_udev:435] get_connection_from_udev: Failed to get a
connection for Andrea_Vai: Not authenticated, you need to call
ProvidePassword with the correct password.
[synce_socket_write:307] Invalid file descriptor
[rapi_buffer_send:561] synce_socket_write failed
[rapi2_context_call:752] rapi_buffer_send failed
Unable to get the "My Documents" path.

BTW, I have just disabled the password on my device and tried to connect.
Still does not work:

***@andrea-desktop:~$ synce-pls -d 3
** Message: No devices connected to dccm
synce-pls: Could not find configuration at path '(Default)'

Double-checked for something set at the firewall level, but it seems ok:
Chain INPUT (policy ACCEPT)
target prot opt source destination

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

Again, thank you very much for your help

Andrea

Post by Mark Ellis

Trayicon is not your first option for troubleshooting, whenever you need
to test something you'll get far more useful ideas from the command line
tools, like synce-pls.

Not sure when it's necessary and when it isn't, it's changed as network
manager has. Leave it like that for now.

Post by Andrea Vai
- Does editing the interfaces file really matter?

See above, not sure.

Post by Andrea Vai
- Does the usb port which I connect my device to even matter? (I tried
many different ports but without any improvement)

Doesn't matter

Post by Andrea Vai
- Does a reboot matter?

Nope

See above, network manager makes life complicated.

That's normal from dmesg.
So the first thing to ask is, does synce-pls work ?

Thank you Mark, I removed synce-hal and tried to install
synce-connector but it depends on librapi2 too. So I was

still stuck

there but I eventually manage to install librapi2 by

removing

libsynce0 first. Now I can install successfully synce-hal as

well as

synce-connector and I decided to remove synce-hal and keep
synce-connector following your suggestion.

That's a bit strange, but as long as everything is now installed it
should be ok.

Is there a place where I can find some up-to-date

instructions that I

can follow to complete the installation?

I don't think so, I think it's just me these days, and I barely have
time to keep the software up to date :( Just do your best, and ask
questions here when you need to.

Thank you very much!
Andrea

Hello All,
excuse me but I am trying to install synce on

Ubuntu Oneiric

and I think

I need some help.

http://www.synce.org/moin/SynceInstallation/Ubuntu/ModernDevice

It seems to me that everything has been ok until I

issue the

sudo apt-get install synce-hal librra-tools

librapi2-tools

Those instructions are out of date, try replacing

synce-hal

with
synce-connector.

the command output says that there are bad packets

unsatisfied

dependencies (sorry for the translation from

Italian)

librapi2-tools : Depends: librapi2 (=

0.15.2-0ubuntu0~ppa1~oneiric1) but

it is not going to be installed

Depends: libsynce0

(>= 0.15) but it is not going to be installed
and if I try
sudo apt-get install libsynce0
it says that libsynce0 is already at the most

recent version

so, where I am wrong? How may I solve the problem?

If anyone

could give

me a hint I would be very happy
thank you very much!
Andrea

------------------------------------------------------------------------------

Post by Andrea Vai

Live Security Virtual Conference
Exclusive live event will cover all the ways today's

security

and
threat landscape has changed and how IT managers can

respond.

Discussions
will include endpoint security, mobile security and

the latest

in malware
threats.

http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/

_______________________________________________
SynCE-Users mailing list

https://lists.sourceforge.net/lists/listinfo/synce-users

______________________________________________________________________

Post by Andrea Vai

Questa informativa è inserita in automatico dal sistema al

fine

esclusivo della realizzazione dei fini istituzionali

dell'ente.

Diventa anche tu sponsor dei nostri ricercatori. Scegli di

destinare

il 5 per mille allUniversità di Pavia: offrirai nuove

opportunità

alla ricerca, ai giovani e al territorio. Un gesto che non

costa nulla

e costruisce tanto. C.F. dellUniversità di Pavia

80007270186.

Please note that the above message is addressed only to

individuals

filing Italian income tax returns.

------------------------------------------------------------------------------

Post by Andrea Vai
Live Security Virtual Conference
Exclusive live event will cover all the ways today's security and
threat landscape has changed and how IT managers can respond.
Discussions
will include endpoint security, mobile security and the latest
in malware
threats.
http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
_______________________________________________
SynCE-Users mailing list
https://lists.sourceforge.net/lists/listinfo/synce-users
______________________________________________________________________
Questa informativa è inserita in automatico dal sistema al fine
esclusivo della realizzazione dei fini istituzionali dell'ente.
Diventa anche tu sponsor dei nostri ricercatori. Scegli di destinare
il 5 per mille allUniversità di Pavia: offrirai nuove opportunità
alla ricerca, ai giovani e al territorio. Un gesto che non costa nulla
e costruisce tanto. C.F. dellUniversità di Pavia 80007270186.
Please note that the above message is addressed only to individuals
filing Italian income tax returns.

Mark Ellis

2012-09-05 15:36:57 UTC

Permalink

Post by Andrea Vai
Hi Mark and the list, and thank you Mark for your reply.
synce-pls does not work, and I omitted it in my previous message
because I have a password set on my mobile device, and afaik the only
way to connect to a password-protected device is by using the
trayicon... If there is a command line tool that can ask me for the
password and authenticate me with my device please tell me what it is
because I don't know.

connector installs a script called synce-unlock for this, but it's best
to test without a password if there are problems.

Post by Andrea Vai
Actually, now I have tried synce-pls with debug-level 3 and the output is
[get_connection_from_udev:435] get_connection_from_udev: Failed to get
a connection for Andrea_Vai: Not authenticated, you need to call
ProvidePassword with the correct password.
[synce_socket_write:307] Invalid file descriptor
[rapi_buffer_send:561] synce_socket_write failed
[rapi2_context_call:752] rapi_buffer_send failed
Unable to get the "My Documents" path.
BTW, I have just disabled the password on my device and tried to connect.
** Message: No devices connected to dccm
synce-pls: Could not find configuration at path '(Default)'

Are there any messages from dccm in /var/log/daemon.log ?

Post by Andrea Vai
Chain INPUT (policy ACCEPT)
target prot opt source destination
Chain FORWARD (policy ACCEPT)
target prot opt source destination
Chain OUTPUT (policy ACCEPT)
target prot opt source destination
Again, thank you very much for your help
Andrea

Post by Andrea Vai
Thank you Mark for your patience. The problem here now is

that all

Post by Andrea Vai
seems to be installed correctly, the trayicon appears, but

when I

Post by Andrea Vai
connect my device and click on the trayicon nothing happens.

Trayicon is not your first option for troubleshooting,
whenever you need
to test something you'll get far more useful ideas from the command line
tools, like synce-pls.

Post by Andrea Vai
I assumed that the instructions about the edit
of /etc/network/interfaces (by adding the line "iface <ethX>

inet

Post by Andrea Vai
dhcp") were correct, so I found out that my device name is

eth1 and I

Post by Andrea Vai
added the line to that file. But nothing changes, even
after /etc/init.d/networking restart. BTW, when I enter this

command,

Post by Andrea Vai
it tells me that it "is deprecated because it may not enable

again

Post by Andrea Vai
some interfaces". So I tried with network-manager restart,

or even

Post by Andrea Vai
with a reboot, but still nothing changes.

Not sure when it's necessary and when it isn't, it's changed as network
manager has. Leave it like that for now.

Post by Andrea Vai
- Does editing the interfaces file really matter?

See above, not sure.

Post by Andrea Vai
- Does the usb port which I connect my device to even

matter? (I tried

Post by Andrea Vai
many different ports but without any improvement)

Doesn't matter

Post by Andrea Vai
- Does a reboot matter?

Nope

Post by Andrea Vai
- I noticed that sometimes, when I connect my device, the

network

Post by Andrea Vai
manager shows the interface as connected. Some other times,

it shows

Post by Andrea Vai
it as "device not managed". Does it matter? Does this have

any

Post by Andrea Vai
relationship with the content of the interface file? I would

say yes

Post by Andrea Vai
of course, but actually I found that the two things happen
independently.

See above, network manager makes life complicated.

Post by Andrea Vai
- I also noticed that in my production environment (ubuntu

10.04,

Post by Andrea Vai
where synce works well) every time I connect my device the

network

Post by Andrea Vai
manager shows some activity (by the icon in the panel that

seems to

Post by Andrea Vai
indicate that it is trying to find some networks). Here I

noticed that

Post by Andrea Vai
sometimes it does happen the same thing, and sometimes else

it does

Post by Andrea Vai
not.
So, I am here to ask you and the list how I can troubleshoot

this

Post by Andrea Vai
behaviour more deeply. dmesg |tail seems not to be very

helpful (to

Post by Andrea Vai
[ 134.628050] usb 3-1: new full speed USB device number 3

using

Post by Andrea Vai
uhci_hcd

RNDIS_MSG_QUERY(0x00010202) failed,

Post by Andrea Vai
-47
[ 134.893652] rndis_host 3-1:1.0: eth1: register

'rndis_host' at

Post by Andrea Vai
usb-0000:00:10.1-1, RNDIS device (poll status before

control),

Post by Andrea Vai
80:00:60:0f:e8:00
[ 146.104030] eth1: no IPv6 routers present
[ 205.744067] usb 3-1: USB disconnect, device number 3
[ 205.744422] rndis_host 3-1:1.0: eth1: unregister

'rndis_host'

Post by Andrea Vai
usb-0000:00:10.1-1, RNDIS device (poll status before

control)

Post by Andrea Vai
[ 210.780055] usb 3-2: new full speed USB device number 4

using

Post by Andrea Vai
uhci_hcd

RNDIS_MSG_QUERY(0x00010202) failed,

Post by Andrea Vai
-47
[ 211.044619] rndis_host 3-2:1.0: eth1: register

'rndis_host' at

Post by Andrea Vai
usb-0000:00:10.1-2, RNDIS device (poll status before

control),

Post by Andrea Vai
80:00:60:0f:e8:00
[ 221.632023] eth1: no IPv6 routers present

That's normal from dmesg.
So the first thing to ask is, does synce-pls work ?

Post by Andrea Vai
The only strange thing seems to be that "failed, -47" but I

have not

Post by Andrea Vai
set much importance on it because i found the same line in

Post by Andrea Vai
production environment (Ubuntu Lucid), where synce works

fine.

Post by Andrea Vai
Thank you again, every small hint would be greatly

appreciated.

Post by Andrea Vai
Best regards
Andrea

Thank you Mark, I removed synce-hal and tried to

install

Post by Andrea Vai

synce-connector but it depends on librapi2 too. So

I was

Post by Andrea Vai
still stuck

there but I eventually manage to install librapi2

Post by Andrea Vai
removing

libsynce0 first. Now I can install successfully

synce-hal as

Post by Andrea Vai
well as

synce-connector and I decided to remove synce-hal

and keep

Post by Andrea Vai

synce-connector following your suggestion.

That's a bit strange, but as long as everything is

now

Post by Andrea Vai
installed it
should be ok.

Is there a place where I can find some up-to-date

instructions that I

can follow to complete the installation?

I don't think so, I think it's just me these days,

and I

Post by Andrea Vai
barely have
time to keep the software up to date :( Just do your

best, and

Post by Andrea Vai
ask
questions here when you need to.

Thank you very much!
Andrea
On Thu, 2012-08-23 at 08:59 +0200, Andrea

Hello All,
excuse me but I am trying to install

synce on

Post by Andrea Vai
Ubuntu Oneiric

and I think

I need some help.

http://www.synce.org/moin/SynceInstallation/Ubuntu/ModernDevice

Post by Andrea Vai

It seems to me that everything has been

ok until I

Post by Andrea Vai
issue the

sudo apt-get install synce-hal

librra-tools

Post by Andrea Vai
librapi2-tools

Those instructions are out of date, try

replacing

Post by Andrea Vai
synce-hal

with
synce-connector.

the command output says that there are

bad packets

Post by Andrea Vai
or

unsatisfied

dependencies (sorry for the translation

from

Post by Andrea Vai
Italian)

librapi2-tools : Depends: librapi2 (=

0.15.2-0ubuntu0~ppa1~oneiric1) but

it is not going to be installed
and if I try to install librapi2 it

Depends: libsynce0

(>= 0.15) but it is not going to be

installed

Post by Andrea Vai

and if I try
sudo apt-get install libsynce0
it says that libsynce0 is already at the

most

Post by Andrea Vai
recent version

so, where I am wrong? How may I solve

the problem?

Post by Andrea Vai
If anyone

could give

me a hint I would be very happy
thank you very much!
Andrea

------------------------------------------------------------------------------

Post by Andrea Vai

Live Security Virtual Conference
Exclusive live event will cover all the

ways today's

Post by Andrea Vai
security

and
threat landscape has changed and how IT

managers can

Post by Andrea Vai
respond.

Discussions
will include endpoint security, mobile

security and

Post by Andrea Vai
the latest

in malware
threats.

http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
_______________________________________________

Post by Andrea Vai

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https://lists.sourceforge.net/lists/listinfo/synce-users
______________________________________________________________________

Post by Andrea Vai

Questa informativa Ãš inserita in automatico dal

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fine

esclusivo della realizzazione dei fini

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dell'ente.

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Scegli di

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destinare

il 5 per mille allâUniversitÃ di Pavia: offrirai

nuove

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opportunitÃ

alla ricerca, ai giovani e al territorio. Un gesto

che non

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costa nulla

e costruisce tanto. C.F. dellâUniversitÃ di Pavia

80007270186.

Please note that the above message is addressed

only to

Post by Andrea Vai
individuals

filing Italian income tax returns.

------------------------------------------------------------------------------

Post by Andrea Vai
Live Security Virtual Conference
Exclusive live event will cover all the ways today's

security

Post by Andrea Vai
and
threat landscape has changed and how IT managers can

respond.

Post by Andrea Vai
Discussions
will include endpoint security, mobile security and

the latest

Post by Andrea Vai
in malware
threats.

http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/

Post by Andrea Vai
_______________________________________________
SynCE-Users mailing list

https://lists.sourceforge.net/lists/listinfo/synce-users
______________________________________________________________________

Post by Andrea Vai
Questa informativa Ãš inserita in automatico dal sistema al

fine

Post by Andrea Vai
esclusivo della realizzazione dei fini istituzionali

dell'ente.

Post by Andrea Vai
Diventa anche tu sponsor dei nostri ricercatori. Scegli di

destinare

Post by Andrea Vai
il 5 per mille allâUniversitÃ di Pavia: offrirai nuove

opportunitÃ

Post by Andrea Vai
alla ricerca, ai giovani e al territorio. Un gesto che non

costa nulla

Post by Andrea Vai
e costruisce tanto. C.F. dellâUniversitÃ di Pavia

80007270186.

Post by Andrea Vai
Please note that the above message is addressed only to

individuals

Post by Andrea Vai
filing Italian income tax returns.

Andrea Vai

2012-09-05 23:43:33 UTC

Permalink

Thank you Mark, I have made some further tests following your suggestion...
and I am a little bit confused now.

First of all, I removed the password from my device, so from now on assume
that it is not password protected(*).

I tried to connect my device after having removed the password, to check
the daemon.log file. Result: daemon.log is completely empty, but synce-pls
works. This seems not consistent with my last tries (see my previous
message). Anyway, the trayicon does not show any change/activity even if I
click on it (either before or after the connection).

By the way, I tried to unplug and re-plug the device, and I experienced the
same error I got before (synce-pls: Could not find configuration at path
'(Default)'). But after waiting a few seconds synce-pls was working. I can
guess that I did not wait enough when I tried last week, but I am almost
sure that I did wait for some seconds, at least. But, obviously, I could be
wrong.

So, it seems that all is working but the trayicon. Actually, I wouldn't
need it as far as I can do, using the command line, anything it can do (for
example: can I mount the filesystem of the device by command line? Is there
a way to have the password masked when I type it at the synce-unlock
prompt? Is there a way to have it stored and not asked any more?) , but I
think that it would be nice to understand what's the problem there, and
have it solved.

(*)Finally, I decided to temporary set the password in the device, then
used the synce-unlock command and synce-pls worked. Again, the trayicon
does not work and this confirm my suspects that the trayicon may be the
only thing that is not working properly.

BTW, the trayicon is version 0.15.
PS I tried also to run the trayicon in foreground with debug level 5, then
connect the device. The output does not say anything remarkable to me:

** (synce-trayicon:2398): DEBUG: Running in foreground
** (synce-trayicon:2398): DEBUG: module_load_all: loading module
/usr/lib/synce-trayicon/
modules/test-mod.so
** (synce-trayicon:2398): DEBUG: g_module_check_init: running from trayicon
test module for /usr/lib/synce-trayicon/modules/test-mod.so
** (synce-trayicon:2398): DEBUG: trayicon_activate_cb: synce trayicon
activated

(the last line appeared when I clicked on the trayicon).

Thank you very much for your help,
Andrea

Post by Mark Ellis

connector installs a script called synce-unlock for this, but it's best
to test without a password if there are problems.

Are there any messages from dccm in /var/log/daemon.log ?

Post by Andrea Vai
Thank you Mark for your patience. The problem here now is

that all

Post by Andrea Vai
seems to be installed correctly, the trayicon appears, but

when I

Post by Andrea Vai
connect my device and click on the trayicon nothing happens.

Trayicon is not your first option for troubleshooting,
whenever you need
to test something you'll get far more useful ideas from the
command line
tools, like synce-pls.

Post by Andrea Vai
I assumed that the instructions about the edit
of /etc/network/interfaces (by adding the line "iface <ethX>

inet

Post by Andrea Vai
dhcp") were correct, so I found out that my device name is

eth1 and I

Post by Andrea Vai
added the line to that file. But nothing changes, even
after /etc/init.d/networking restart. BTW, when I enter this

command,

Post by Andrea Vai
it tells me that it "is deprecated because it may not enable

again

Post by Andrea Vai
some interfaces". So I tried with network-manager restart,

or even

Post by Andrea Vai
with a reboot, but still nothing changes.

Not sure when it's necessary and when it isn't, it's changed as network
manager has. Leave it like that for now.

Post by Andrea Vai
- Does editing the interfaces file really matter?

See above, not sure.

Post by Andrea Vai
- Does the usb port which I connect my device to even

matter? (I tried

Post by Andrea Vai
many different ports but without any improvement)

Doesn't matter

Post by Andrea Vai
- Does a reboot matter?

Nope

Post by Andrea Vai
- I noticed that sometimes, when I connect my device, the

network

Post by Andrea Vai
manager shows the interface as connected. Some other times,

it shows

Post by Andrea Vai
it as "device not managed". Does it matter? Does this have

any

Post by Andrea Vai
relationship with the content of the interface file? I would

say yes

Post by Andrea Vai
of course, but actually I found that the two things happen
independently.

See above, network manager makes life complicated.

Post by Andrea Vai
- I also noticed that in my production environment (ubuntu

10.04,

Post by Andrea Vai
where synce works well) every time I connect my device the

network

Post by Andrea Vai
manager shows some activity (by the icon in the panel that

seems to

Post by Andrea Vai
indicate that it is trying to find some networks). Here I

noticed that

Post by Andrea Vai
sometimes it does happen the same thing, and sometimes else

it does

Post by Andrea Vai
not.
So, I am here to ask you and the list how I can troubleshoot

this

Post by Andrea Vai
behaviour more deeply. dmesg |tail seems not to be very

helpful (to

Post by Andrea Vai
[ 134.628050] usb 3-1: new full speed USB device number 3

using

Post by Andrea Vai
uhci_hcd

RNDIS_MSG_QUERY(0x00010202) failed,

Post by Andrea Vai
-47
[ 134.893652] rndis_host 3-1:1.0: eth1: register

'rndis_host' at

Post by Andrea Vai
usb-0000:00:10.1-1, RNDIS device (poll status before

control),

Post by Andrea Vai
80:00:60:0f:e8:00
[ 146.104030] eth1: no IPv6 routers present
[ 205.744067] usb 3-1: USB disconnect, device number 3
[ 205.744422] rndis_host 3-1:1.0: eth1: unregister

'rndis_host'

Post by Andrea Vai
usb-0000:00:10.1-1, RNDIS device (poll status before

control)

Post by Andrea Vai
[ 210.780055] usb 3-2: new full speed USB device number 4

using

Post by Andrea Vai
uhci_hcd

RNDIS_MSG_QUERY(0x00010202) failed,

Post by Andrea Vai
-47
[ 211.044619] rndis_host 3-2:1.0: eth1: register

'rndis_host' at

Post by Andrea Vai
usb-0000:00:10.1-2, RNDIS device (poll status before

control),

Post by Andrea Vai
80:00:60:0f:e8:00
[ 221.632023] eth1: no IPv6 routers present

That's normal from dmesg.
So the first thing to ask is, does synce-pls work ?

Post by Andrea Vai
The only strange thing seems to be that "failed, -47" but I

have not

Post by Andrea Vai
set much importance on it because i found the same line in

Post by Andrea Vai
production environment (Ubuntu Lucid), where synce works

fine.

Post by Andrea Vai
Thank you again, every small hint would be greatly

appreciated.

Post by Andrea Vai
Best regards
Andrea

Mark Ellis

2012-09-06 09:18:28 UTC

Permalink

Post by Andrea Vai
Thank you Mark, I have made some further tests following your
suggestion... and I am a little bit confused now.
First of all, I removed the password from my device, so from now on
assume that it is not password protected(*).
I tried to connect my device after having removed the password, to
check the daemon.log file. Result: daemon.log is completely empty, but
synce-pls works. This seems not consistent with my last tries (see my
previous message). Anyway, the trayicon does not show any
change/activity even if I click on it (either before or after the
connection).
By the way, I tried to unplug and re-plug the device, and I
experienced the same error I got before (synce-pls: Could not find
configuration at path '(Default)'). But after waiting a few seconds
synce-pls was working. I can guess that I did not wait enough when I
tried last week, but I am almost sure that I did wait for some
seconds, at least. But, obviously, I could be wrong.

dccm and all the connection scripts definitely aren't perfect at the
moment, sometimes it just gets locked up and needs killing and starting
again.

Post by Andrea Vai
So, it seems that all is working but the trayicon. Actually, I
wouldn't need it as far as I can do, using the command line, anything
it can do (for example: can I mount the filesystem of the device by
command line?

There's a tool called fur, which can mount the filesystem of the device
using fuse. There's an older version in the launchpad PPA which should
work ok, or you can get the latest version from the synce sourceforge
page.

Post by Andrea Vai
Is there a way to have the password masked when I type it at the
synce-unlock prompt? Is there a way to have it stored and not asked
any more?) , but I think that it would be nice to understand what's
the problem there, and have it solved.

synce-unlock is pretty basic, i just knocked it up quickly to have
something to use, it doesn't do anything special. trayicon stores the
password, if it works.

Post by Andrea Vai
(*)Finally, I decided to temporary set the password in the device,
then used the synce-unlock command and synce-pls worked. Again, the
trayicon does not work and this confirm my suspects that the trayicon
may be the only thing that is not working properly.
BTW, the trayicon is version 0.15.
PS I tried also to run the trayicon in foreground with debug level 5,
then connect the device. The output does not say anything remarkable
** (synce-trayicon:2398): DEBUG: Running in foreground
** (synce-trayicon:2398): DEBUG: module_load_all: loading
module /usr/lib/synce-trayicon/
modules/test-mod.so
** (synce-trayicon:2398): DEBUG: g_module_check_init: running from
trayicon test module for /usr/lib/synce-trayicon/modules/test-mod.so
** (synce-trayicon:2398): DEBUG: trayicon_activate_cb: synce trayicon
activated
(the last line appeared when I clicked on the trayicon).
Thank you very much for your help,
Andrea

trayicon just isn't seeing any device at all. What ubuntu version are
you using ? And did you say you were using synce-hal or
synce-connector ? What version of that ?

Post by Andrea Vai

Post by Andrea Vai
Hi Mark and the list, and thank you Mark for your reply.
synce-pls does not work, and I omitted it in my previous

message

Post by Andrea Vai
because I have a password set on my mobile device, and afaik

the only

Post by Andrea Vai
way to connect to a password-protected device is by using

the

Post by Andrea Vai
trayicon... If there is a command line tool that can ask me

for the

Post by Andrea Vai
password and authenticate me with my device please tell me

what it is

Post by Andrea Vai
because I don't know.

connector installs a script called synce-unlock for this, but it's best
to test without a password if there are problems.

Post by Andrea Vai
Actually, now I have tried synce-pls with debug-level 3 and

the output

Post by Andrea Vai
is

Failed to get

Post by Andrea Vai
a connection for Andrea_Vai: Not authenticated, you need to

call

Post by Andrea Vai
ProvidePassword with the correct password.
[synce_socket_write:307] Invalid file descriptor
[rapi_buffer_send:561] synce_socket_write failed
[rapi2_context_call:752] rapi_buffer_send failed
Unable to get the "My Documents" path.
BTW, I have just disabled the password on my device and

tried to

Post by Andrea Vai
connect.
** Message: No devices connected to dccm
synce-pls: Could not find configuration at path '(Default)'

Are there any messages from dccm in /var/log/daemon.log ?

Post by Andrea Vai
Double-checked for something set at the firewall level, but

it seems

Post by Andrea Vai
Thank you Mark for your patience. The problem here

now is

Post by Andrea Vai
that all

Post by Andrea Vai
seems to be installed correctly, the trayicon

appears, but

Post by Andrea Vai
when I

Post by Andrea Vai
connect my device and click on the trayicon

nothing happens.

Post by Andrea Vai
Trayicon is not your first option for

troubleshooting,

Post by Andrea Vai
whenever you need
to test something you'll get far more useful ideas

from the

Post by Andrea Vai
command line
tools, like synce-pls.

Post by Andrea Vai
I assumed that the instructions about the edit
of /etc/network/interfaces (by adding the line

"iface <ethX>

Post by Andrea Vai
inet

Post by Andrea Vai
dhcp") were correct, so I found out that my device

name is

Post by Andrea Vai
eth1 and I

Post by Andrea Vai
added the line to that file. But nothing changes,

even

Post by Andrea Vai

Post by Andrea Vai
after /etc/init.d/networking restart. BTW, when I

enter this

Post by Andrea Vai
command,

Post by Andrea Vai
it tells me that it "is deprecated because it may

not enable

Post by Andrea Vai
again

Post by Andrea Vai
some interfaces". So I tried with network-manager

restart,

Post by Andrea Vai
or even

Post by Andrea Vai
with a reboot, but still nothing changes.

Not sure when it's necessary and when it isn't, it's

changed

Post by Andrea Vai
as network
manager has. Leave it like that for now.

Post by Andrea Vai
- Does editing the interfaces file really matter?

See above, not sure.

Post by Andrea Vai
- Does the usb port which I connect my device to

even

Post by Andrea Vai
matter? (I tried

Post by Andrea Vai
many different ports but without any improvement)

Doesn't matter

Post by Andrea Vai
- Does a reboot matter?

Nope

Post by Andrea Vai
- I noticed that sometimes, when I connect my

device, the

Post by Andrea Vai
network

Post by Andrea Vai
manager shows the interface as connected. Some

other times,

Post by Andrea Vai
it shows

Post by Andrea Vai
it as "device not managed". Does it matter? Does

this have

Post by Andrea Vai
any

Post by Andrea Vai
relationship with the content of the interface

file? I would

Post by Andrea Vai
say yes

Post by Andrea Vai
of course, but actually I found that the two

things happen

Post by Andrea Vai

Post by Andrea Vai
independently.

See above, network manager makes life complicated.

Post by Andrea Vai
- I also noticed that in my production environment

(ubuntu

Post by Andrea Vai
10.04,

Post by Andrea Vai
where synce works well) every time I connect my

device the

Post by Andrea Vai
network

Post by Andrea Vai
manager shows some activity (by the icon in the

panel that

Post by Andrea Vai
seems to

Post by Andrea Vai
indicate that it is trying to find some networks).

Here I

Post by Andrea Vai
noticed that

Post by Andrea Vai
sometimes it does happen the same thing, and

sometimes else

Post by Andrea Vai
it does

Post by Andrea Vai
not.
So, I am here to ask you and the list how I can

troubleshoot

Post by Andrea Vai
this

Post by Andrea Vai
behaviour more deeply. dmesg |tail seems not to be

very

Post by Andrea Vai
helpful (to

Post by Andrea Vai
[ 134.628050] usb 3-1: new full speed USB device

number 3

Post by Andrea Vai
using

Post by Andrea Vai
uhci_hcd

RNDIS_MSG_QUERY(0x00010202) failed,

Post by Andrea Vai
-47
[ 134.893652] rndis_host 3-1:1.0: eth1: register

'rndis_host' at

Post by Andrea Vai
usb-0000:00:10.1-1, RNDIS device (poll status

before

Post by Andrea Vai
control),

Post by Andrea Vai
80:00:60:0f:e8:00
[ 146.104030] eth1: no IPv6 routers present
[ 205.744067] usb 3-1: USB disconnect, device

number 3
unregister

Post by Andrea Vai
'rndis_host'

Post by Andrea Vai
usb-0000:00:10.1-1, RNDIS device (poll status

before

Post by Andrea Vai
control)

Post by Andrea Vai
[ 210.780055] usb 3-2: new full speed USB device

number 4

Post by Andrea Vai
using

Post by Andrea Vai
uhci_hcd

RNDIS_MSG_QUERY(0x00010202) failed,

Post by Andrea Vai
-47
[ 211.044619] rndis_host 3-2:1.0: eth1: register

'rndis_host' at

Post by Andrea Vai
usb-0000:00:10.1-2, RNDIS device (poll status

before

Post by Andrea Vai
control),

Post by Andrea Vai
80:00:60:0f:e8:00
[ 221.632023] eth1: no IPv6 routers present

That's normal from dmesg.
So the first thing to ask is, does synce-pls work ?

Post by Andrea Vai
The only strange thing seems to be that "failed,

-47" but I

Post by Andrea Vai
have not

Post by Andrea Vai
set much importance on it because i found the same

line in

Post by Andrea Vai
my

Post by Andrea Vai
production environment (Ubuntu Lucid), where synce

works

Post by Andrea Vai
fine.

Post by Andrea Vai
Thank you again, every small hint would be greatly

appreciated.

Post by Andrea Vai
Best regards
Andrea

______________________________________________________________________
Questa informativa Ãš inserita in automatico dal sistema al fine
esclusivo della realizzazione dei fini istituzionali dell'ente.
Diventa anche tu sponsor dei nostri ricercatori. Scegli di destinare
il 5 per mille allâUniversitÃ di Pavia: offrirai nuove opportunitÃ
alla ricerca, ai giovani e al territorio. Un gesto che non costa nulla
e costruisce tanto. C.F. dellâUniversitÃ di Pavia 80007270186.
Please note that the above message is addressed only to individuals
filing Italian income tax returns.

Andrea Vai

2012-09-06 21:43:29 UTC

Permalink

Hi Mark,
thank you for all the info you have told me.

I am running Ubuntu Oneiric Ocelot (11.10).
synce-hal is not installed.
synce-connector is installed, v. 0.15.2-0ubuntu0~ppa1~oneiric1.

Synaptic packet manager lists the following installed files for the package
synce-connector:

/.
/etc
/etc/dbus-1
/etc/dbus-1/system.d
/etc/dbus-1/system.d/org.synce.dccm.conf
/lib
/lib/udev
/lib/udev/rules.d
/lib/udev/rules.d/85-synce.rules
/lib/udev/synce-udev-rndis
/lib/udev/synce-udev-serial
/usr
/usr/bin
/usr/bin/synce-serial
/usr/bin/synce-unlock
/usr/lib
/usr/lib/synce-connector
/usr/lib/synce-connector/dccm
/usr/lib/synce-connector/synce-serial-chat
/usr/share
/usr/share/dbus-1
/usr/share/dbus-1/system-services
/usr/share/dbus-1/system-services/org.synce.dccm.service
/usr/share/doc
/usr/share/doc/synce-connector
/usr/share/doc/synce-connector/AUTHORS
/usr/share/doc/synce-connector/README
/usr/share/doc/synce-connector/TODO
/usr/share/doc/synce-connector/changelog.Debian.gz
/usr/share/doc/synce-connector/changelog.gz
/usr/share/doc/synce-connector/copyright
/usr/share/synce-connector
/usr/share/synce-connector/dhclient.conf
/usr/share/synce-connector/synceconnector.py
/usr/share/synce-connector/udev-synce-rndis
/usr/share/synce-connector/udev-synce-serial

Thank you very much for your help,
Andrea

Post by Mark Ellis

Post by Andrea Vai
Thank you Mark, I have made some further tests following your
[...]
seconds, at least. But, obviously, I could be wrong.

dccm and all the connection scripts definitely aren't perfect at the
moment, sometimes it just gets locked up and needs killing and starting
again.

synce-unlock is pretty basic, i just knocked it up quickly to have
something to use, it doesn't do anything special. trayicon stores the
password, if it works.

Post by Andrea Vai
(*)Finally, I decided to temporary set the password in the device,
[...]
Andrea

trayicon just isn't seeing any device at all. What ubuntu version are
you using ? And did you say you were using synce-hal or
synce-connector ? What version of that ?

Post by Andrea Vai

Post by Andrea Vai
Hi Mark and the list, and thank you Mark for your reply.
synce-pls does not work, and I omitted it in my previous

message

Post by Andrea Vai
because I have a password set on my mobile device, and afaik

the only

Post by Andrea Vai
way to connect to a password-protected device is by using

the

Post by Andrea Vai
trayicon... If there is a command line tool that can ask me

for the

Post by Andrea Vai
password and authenticate me with my device please tell me

what it is

Post by Andrea Vai
because I don't know.